Give the person you're celebrating the joy of choosing their own bouquet with a digital gift card that opens up our full selection of flower arrangements, bouquets, and gifts. A Flower Box Gift Card is perfect for birthdays, anniversaries, Mother's Day, Valentine's Day, weddings, or simply saying thank you-she can browse romantic pink and white roses, soft carnations, pale lilies, alstroemeria, and other seasonal stems to find exactly what makes her feel seen.
They can use the gift card online to order a ready-made arrangement or customize a bouquet with the soft pastel palette and textured greenery they love. Whether she wants a rounded, romantic bouquet, a celebratory centerpiece, or a delicate posy, the card covers flowers, add-on gifts, and delivery-making it an easy, thoughtful way to let her pick the perfect floral moment.
1. General Use Digital gift cards may be used for purchases online through our website or in-store at our physical location. Physical gift cards are valid for in-store use only and cannot be redeemed online. Gift cards are not redeemable for cash and cannot be used to purchase other gift cards, except as required by law.
2. Expiration and Fees Gift cards do not expire and are free from maintenance, activation, or service fees. However, we reserve the right to modify this policy with prior notice, as required by law.
3. Redemption Digital gift cards can be redeemed online by entering the gift card ID at checkout, or in-store by presenting either the gift card ID or the barcode from the email to a store attendant. Physical gift cards must be presented at the time of purchase in-store only. Any remaining balance after a purchase will stay on the card for future use.
4. Delivery Digital gift cards are delivered electronically via email to the recipient immediately after purchase. Please ensure the recipient’s email address is entered correctly, as we are not responsible for undelivered or misdirected cards due to incorrect information.
5. Lost, Stolen, or Damaged Cards We are not responsible for lost, stolen, or damaged gift cards—digital or physical. Gift cards should be treated like cash. Unauthorized use will not be refunded or replaced.
6. Refunds and Exchanges Gift cards are non-refundable and cannot be exchanged for cash, except where required by law. Any refunds or returns for purchases made with a gift card will be subject to the return policy of the store where the purchase was made.
7. Balance and Transaction History You can check the balance and transaction history of your gift card by calling the store directly. A store representative will assist you with any questions related to your card.
8. Fraud and Abuse We reserve the right to deactivate, reject, or cancel any gift card—digital or physical—if we suspect fraud, abuse, or a violation of these terms. Legal action may be taken where applicable.
9. Changes to Terms and Conditions We may update these terms and conditions at any time. Any updates will be posted on our website and will apply to all current and future gift card use.
10. Customer Support For questions or assistance with your gift card, please contact our Customer Support team or call the store directly.
In some instances, our photo may represent an overall theme or look and include a one-of-a-kind vase which cannot be exactly replicated.
Although the actual bouquet may not precisely match the photo, its temperament will. Occasionally, substitutions of flowers and/or containers happen due to weather, seasonality and market conditions which may affect availability. If this is the case with the gift you’ve selected, we will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal value or higher value.
If any design elements are of major importance to your order, please include them in the florist instructions at checkout or contact us to ensure availability.
Flower Delivery Policy
A Flower Box | Events & Florals proudly provides local flower delivery throughout Foley, Gulf Shores, Orange Beach, Elberta, Lillian, Magnolia Springs, Fairhope, Daphne, and surrounding areas of Baldwin County. Delivery availability and fees are based on the recipient’s address and will be calculated during checkout.
Same-Day Delivery
Same-day delivery may be available for orders placed early in the day. Availability depends on our existing delivery schedule, flower inventory, the recipient’s location, and seasonal demand. Orders placed after our same-day delivery capacity has been reached will be scheduled for the next available delivery date.
During Valentine’s Day, Mother’s Day, holidays, and other high-volume periods, we recommend ordering in advance. Same-day delivery and specific delivery times may not be available.
Delivery Times
Deliveries are completed during our regular delivery hours. While we are happy to note a preferred delivery window, we cannot guarantee an exact delivery time unless arrangements have been approved in advance.
Orders going to businesses, schools, churches, funeral homes, hospitals, or event venues should include the location’s hours and any delivery restrictions. We will make every reasonable effort to deliver before the recipient or service is scheduled to leave.
Recipient Availability
If the recipient is unavailable, our driver may:
Leave the arrangement in a safe, shaded location when weather and property conditions permit.
Leave the arrangement with a receptionist, front desk, coworker, neighbor, or other authorized person.
Contact the recipient or purchaser for delivery instructions.
Return the arrangement to our shop if it cannot be safely delivered.
Flowers will not be left outdoors during excessive heat, severe weather, or any condition that could damage the arrangement.
If a second delivery attempt is required, an additional delivery fee may apply. The purchaser or recipient may also arrange to pick up the order from our shop.
Apartments, Condominiums and Gated Communities
Please provide the complete address, apartment or unit number, gate code, building information, and a working telephone number. If our driver cannot access the property or reach the recipient, the arrangement may be returned to our shop. Additional delivery charges may apply for another delivery attempt.
Hospitals and Care Facilities
Please provide the recipient’s full name, facility name, and room number when available. Some hospitals and care facilities restrict deliveries to certain departments or patients. If the facility refuses the delivery, we will contact the purchaser to discuss pickup, redelivery, or another available option.
Funeral Deliveries
Please include the name of the deceased, funeral home or church, service date, and service time. We recommend placing funeral orders as early as possible to allow sufficient time for design and delivery.
Incorrect or Incomplete Information
The purchaser is responsible for providing an accurate delivery address and a working telephone number for the recipient. A Flower Box is not responsible for delays or failed deliveries caused by incorrect addresses, missing unit numbers, inaccessible properties, incorrect service information, or unavailable recipients.
Additional delivery fees may apply if an order must be redirected or delivered again because the information provided was incomplete or incorrect.
Delivery Delays
We make every effort to deliver orders on the requested date. However, delivery times may be affected by traffic, severe weather, road closures, vehicle issues, venue restrictions, or other circumstances outside our control. If a significant delay occurs, we will make a reasonable effort to contact the purchaser or recipient.
Questions or Special Instructions
Please include special delivery instructions when placing your order. For time-sensitive deliveries or questions about our delivery area, please contact A Flower Box before ordering so we can confirm availability.
